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Privacy Policy

This Privacy Policy explains how this independent flight support website may collect, use, and protect information when visitors browse the website, call support, submit travel-related details, or interact with our services.

1. Information We May Collect

We may collect basic contact and travel-related information that users voluntarily provide while requesting flight booking support, cancellation guidance, ticket change help, refund assistance, or general airline reservation support.

  • Name and contact details such as phone number or email address
  • Departure city, destination, travel dates, and passenger count
  • Flight support request details such as booking, change, cancellation, or refund query
  • Device, browser, IP address, pages visited, and general website usage information

2. How We Use Information

Information may be used to respond to support requests, connect users with travel assistance, improve website experience, monitor service quality, prevent misuse, and understand which flight support topics are most useful to visitors.

3. Calls and Support Requests

When you call the phone number listed on this website, your call details may be used for support, quality monitoring, training, analytics, or follow-up related to your travel inquiry. Standard call, carrier, or service charges may apply depending on your phone provider.

4. Cookies and Tracking Technologies

This website may use cookies, analytics tools, advertising pixels, call tracking systems, or similar technologies to understand visitor behavior, measure campaign performance, improve page design, and provide a better user experience.

5. Third-Party Services

We may work with third-party service providers for website hosting, analytics, advertising, call tracking, customer support, or travel assistance. These providers may process limited information only as needed to perform their services.

6. Information Sharing

We do not sell personal information. Information may be shared only when required to provide requested support, comply with legal obligations, prevent fraud, protect website security, or work with trusted service providers.

7. Data Security

We use reasonable administrative, technical, and organizational measures to help protect information. However, no website, phone system, or online transmission method can be guaranteed to be completely secure.

8. Data Retention

We may retain information for as long as needed to provide support, maintain records, resolve disputes, improve services, comply with legal requirements, or support business operations.

9. Your Choices

You may choose not to provide certain information, but this may limit our ability to assist with your flight booking support request. You may also disable cookies through your browser settings.

10. Children’s Privacy

This website is intended for adults and general travel users. We do not knowingly collect personal information from children under the age of 13.

11. Independent Travel Support Notice

This website is an independent travel support website. It is not directly affiliated with any airline, airport, or government travel authority. Airline names and trademarks belong to their respective owners.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised content.

13. Contact

For privacy-related questions, you may contact us through the support phone number or contact method provided on this website.

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Address: 8 The Green, STE 300, Kent County, Dover, DE

Phone: +1 (844) 365-2168

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Air Flight Deals is an independent travel agency and is not affiliated with, or endorsed by, any specific airline or government entity.

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